Join our elite team of problem-solvers

Isle of Man or Glasgow

**Our Business Analysts get a kick out of helping clients solve knotty problems: the ideal candidate will love using their creativity, technical expertise and business instincts to help deliver world-class software solutions.  **

Using the latest industry tools and techniques, you’ll be helping build and transform digital products and services, increasing productivity for a portfolio of high profile national and international clients in a range of sectors.

Your previous experience as an analyst will be respected: alongside working with our clients you’ll be an important point of contact between our developers, UX designers and project managers. You’ll be part of a cross-functional team where a culture of knowledge sharing is valued.

If this sounds like you, then you could be just the person we’re looking for.

Where you fit in

**You will : **

• Research, discuss and identify client requirements for new solutions and enhancements to business-critical software and websites
• Assist in the design of innovative solutions and enhancements in conjunction with developers, UX Designers and the wider project team
• Create and share requirements, diagrams, wireframes, UX and technical artifacts
• Plan and steer effective meetings, workshops and training sessions
• Conduct user testing, elicit feedback and lead iterative improvements on systems and interfaces
• Be responsible for establishing long-term professional relationships with clients and colleagues and contribute to commercial planning and estimating
• Mentor and support more junior members of the team and leading knowledge sharing activities

What we’d like you to bring

• Excellent problem-solving and organisational skills, with strong attention to detail
• A focus on providing first-class service to customers and colleagues
• 3+ years’ experience as an analyst working in IT or related field, ideally in a customer facing software environment
• Familiar with software development lifecycles and methodologies
• BCS Foundation Certificate in Business Analysis or equivalent would be advantageous
• A passion for learning and technical skills advancement

If your experience or skillset looks a little different from this, but you think you can bring value to the role – we’d still love to learn more about you!