The opportunity

Join our Customer Review Team within Integrated Benefits International and play a key role in safeguarding our customers, communities, and reputation by ensuring corporate clients meet AML standards.

This role offers real autonomy and influence. You’ll collaborate with a wide range of stakeholders across our business, giving you opportunities to learn, grow, and make a meaningful impact.

What you’ll do:

• Provide guidance and support on operational policies, procedures, training materials, systems, and controls to mitigate risk and ensure regulatory compliance.
• Challenge existing processes and identify areas for improvement.
• Build strong relationships with key stakeholders across Integrated Benefits International and the wider Zurich business.
• Partner with colleagues to clarify requirements and resolve AML-related queries.
• Drive process improvements for smarter, more efficient AML operations.
• Communicate insights and guidance clearly and empathetically to internal teams.

Key responsibilities:

• Deliver clear communication to internal teams and customers on AML processes and requirements.
• Ensure controls are followed, evidenced, and adhered to.
• Support Group Audit, Compliance Monitoring Reviews, and control testing as required.
• Provide SME input for transformation initiatives, non-standard requests, and change programmes related to AML.

Essential:

• Experience in Corporate AML.
• Strong analytical skills and attention to detail.
• Excellent written and verbal communication.
• Collaborative approach with a customer-first mindset.
• Commitment to integrity, reliability, and continuous improvement.
• Strong organisational and prioritisation skills for own and business initiatives and projects.

Desirable:

• Knowledge of Zurich’s structure, governance, and risk frameworks.
• Familiarity with Integrated Benefits International products and services.
• Ability to think strategically and pragmatically.