The opportunity:

Join our Assurance Team within Integrated Benefits International and play a key role in supporting our regulatory reporting and project delivery.

This role offers real autonomy and influence, working within a small and collaborative team. You’ll partner with a wide range of stakeholders across the business, giving you opportunities to learn, grow, and make a meaningful impact.

What you’ll do

• Drive operational efficiency to support service development and help deliver unit cost targets that create value for our customers.
• Provide Subject Matter Expert (SME) support for key projects and oversee the successful delivery of scheme‑level changes within the corporate team.
• Act as SME for annual defined reporting requirements, ensuring timely and accurate completion.

Key responsibilities

• Ensure controls are adhered to and appropriately evidenced, recommending improvements where needed.
• Support Group Audit and Compliance Monitoring Reviews, including progressing any assigned actions.
• Support the completion of the annual AEI reporting, including lessons learned and procedural updates.
• Contribute to the delivery of annual statistical returns and regulatory domestic reporting.
• Oversee and project‑manage customer plan changes (e.g., investment changes, plan structure adjustments).
• Provide SME input on operational oversight, governance, and controls across projects and transformation programmes.
• Represent Corporate in conceptualisation, change assessment, and project forums.
• Oversee the delivery of process‑only changes to ensure they meet customer service and quality control standards.

• Strong analytical skills and excellent attention to detail.
• Strong excel skills Excellent written and verbal communication skills.
• Collaborative approach with a customer‑first mindset.
• Strong organisational and prioritisation skills across both individual work and wider business initiatives.
• Commitment to integrity, reliability, and continuous improvement.
• Knowledge of Zurich’s structure, governance, and risk frameworks (advantageous).
• Familiarity with Integrated Benefits International products and services (beneficial).
• Ability to think both strategically and pragmatically.