Manx Telecom Group stands at the forefront of telecommunications on the Isle of Man, offering a comprehensive suite of services that include fixed-line, mobile, broadband, and secure data storage solutions.
Our operations impact nearly every individual and business on the island, underscoring our commitment to delivering reliable and resilient connectivity. Through continuous investment in infrastructure—like the rollout of Fibre to the Premises (FTTP) and strategic partnerships such as the one with Aqua Comms—we are empowering the Isle of Man to thrive as a global hub for e-business and innovation.
The Manx Telecom Group is made up of four distinct but complementary businesses, each delivering excellence in their field:
- Manx Telecom – The Island’s leading telecoms provider, delivering fixed-line, mobile, broadband, and data hosting services that form the backbone of the Isle of Man’s digital infrastructure.
- Synapse360 – A UK and Isle of Man-based IT managed services provider that helps businesses modernise their IT systems with cutting-edge cloud, backup, and data protection solutions.
- OV – A global provider of roaming, IoT, and Smart SIM solutions, enabling businesses to connect devices anywhere in the world with flexible, intelligent mobile connectivity.
- Smartroam – A fully integrated global mobile network offering tailored connectivity services to partners and MVNOs (Mobile Virtual Network Operators) around the world.
Together, these companies form a powerful ecosystem at the intersection of telecommunications, IT, and global mobile connectivity—united in a mission to power a connected future.
At Manx Telecom Group, we believe that our people are the driving force behind our success.
We're committed to fostering an environment where innovation thrives, and every team member feels empowered to contribute meaningfully.
Our culture is built on collaboration, inclusivity, and a shared vision to connect our customers with exceptional experiences.
We understand that work is more than just a place you go—it's where you grow, learn, and make an impact. That's why we invest in our employees' professional development, offering a range of learning opportunities to help you advance your career. Whether you're just starting out or looking to take the next step, you'll find a supportive community ready to help you achieve your goals.
Balancing work and life is essential. We promote a healthy work-life balance through flexible working arrangements and a variety of social events organised by our dedicated sports and social team. From quiz nights and curry evenings to our summer and Christmas parties, there's always something to look forward to.
Join us at Manx Telecom Group, where your ideas are valued, your growth is supported, and your work truly makes a difference. Together, we'll shape the future of connectivity on the Isle of Man and beyond.
Perks & Benefits

Flexible Working

Car Parking

Annual Leave

Private Healthcare

Matched Pension

Employee Discounts

Cycle to Work Scheme

Home Broadband
Note: The perks and benefits displayed provide a general overview of what this employer offers. Specific details regarding each perk, including eligibility and terms, will be provided directly by the employer during the application and interview process.
Hiring Process
- Application
- 1st Stage Interview - Discovery
- 2nd Stage Interview - Competency & Technical
- Offer
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First-line customer service role providing technical support and advice via phone and online channels. Requires excellent communication skills, customer-focused mindset, and ability to handle queries efficiently. Must be organised, adaptable and calm under pressure. Experience in technical support or interest in technology preferred. Strong team player with problem-solving abilities.
Order Enablement Advisor role managing end-to-end customer order processing, including PO creation, resource allocation and delivery tracking. Responsibilities include fibre/copper service management, mobile porting, basic quoting and maintaining compliance. Requires excellent communication skills, ability to work independently and experience in customer support.
Head of OSS/BSS and Digitalisation to lead strategic development and implementation of operational systems and digital transformation at Manx Telecom. Role focuses on driving efficiency, enhancing customer experience and managing IT professionals. Requires balanced leadership approach, viewing IT as business enabler whilst managing budgets and vendor relationships.
Trainee Power Engineer role involves learning installation and maintenance of low voltage power, UPS, environmental and security systems. Position includes City & Guilds Level 2 and 3 electrical qualifications through day release at Isle of Man College whilst gaining hands-on experience with Manx Telecom's Power Engineers.