About the Role

Position Overview

As an Azure Specialists, you will play a pivotal role in delivering comprehensive support across multiple sites, focusing on Microsoft Server administration, Office 365, Azure, and virtualization technologies. This dynamic role demands a blend of robust technical skills, including expertise in Hyper-V and Azure, coupled with a genuine passion for IT support. The ideal candidate should be open to on-site visits, possess excellent communication skills, and be willing to travel to other offices as required.

What we expect

• Bring extensive experience in Microsoft Server administration, Office 365, Azure, and virtualization technologies.
• Strong 1st and 2nd line support experience is essential, with basic 3rd line knowledge preferred.
• Demonstrate a passion for IT support and the ability to thrive in a dynamic, multi-site environment.
• Minimum of 5 years of experience in IT support roles

Areas of Responsibility

• Technical Support:
  • Deliver support across multiple sites, addressing requests from graduate level to Directors.
  • Provide expertise in Microsoft Server build, migration, and support.
  • Maintain and support desktop virtualization solutions.
• Technology Proficiency:
  • Proficient in technologies such as AD, Intune, O365, Exchange, and Azure Infrastructure, as well as Azure SAAS apps.
• Virtualization Skills:
  • Strong understanding of virtualization, with expertise in Hyper-V and Azure Stack HCI.
  • Familiarity with VMWare is a plus.
• Communication and Collaboration:
  • Demonstrate excellent communication skills to engage with a diverse user base.
  • Collaborate with teams across various locations to provide effective support.
• Passion for IT Support:
  • Exhibit a passion for in-house IT support and continuous learning.
  • Openness to travel to other offices to support additional sites when required.

Ideal Candidate Characteristics

Important Attributes

• Strong technical competency in Microsoft Server admin, Office 365.
• Proficient in Hyper-V and Azure Stack HCI.
• Knowledgeable in SQL and SQL managed instance configuration.
• Proficient in Azure networking, Azure Defender, and Azure Policy.
• Familiarity with SAAS apps, AKS Kubernetes, strong Azure networking, and Data Warehousing solutions.
• Experience with technologies such as Dell backup and replication, Dell storage, and VDI solutions is advantageous.
• Passion for IT support and willingness to conduct on-site visits.
• Excellent communication skills to engage with individuals at all levels.

Specific Skills & Experience

• Minimum of 5 years of experience in IT support roles.
• Extensive experience Hyper-V and Microsoft admin skills.
• Strong Understanding of Azure, Azure Stack HCI and the Office 365 stack
• Experience with technologies such as Dell backup and replication, Dell storage, and VDI solutions is advantageous.
• Excellent communication skills.